Workshop terms.

1. About these terms

These terms apply when you book one of our two facilitated workshops (section 3). Together with what we confirm to you by email about your day, such as its date, they are the contract between you and us. You accept them before you pay. You can save or print this page.

“We” and “us” means Do Your Bit Limited. “You” means the business that books the workshop. “Your team” means the people from your business who take part in the day. “The fee” means the total you paid for the workshop, including any VAT.

These terms are for businesses. We sell the workshops only to businesses, for use in their business, and we do not sell them to consumers. Before you pay, you confirm that you are booking for the purposes of your trade, business or profession, and not as a consumer. If you are in fact a consumer, the law gives you rights that no contract can take away, and nothing in these terms affects them.

2. Who we are

Scale at Speed is run by Do Your Bit Limited, a private limited company registered in England and Wales under company number 08130003.

• Registered office: Suite 2a, 7th Floor - Pf City Reach, 5 Greenwich View Place, London, England, E14 9NN
• VAT number: GB 234 5413 28
• Email: [email protected], the quickest way to reach us about anything to do with your workshop

The workshop checkouts run on our course platform, at www.scaleatspeed.academy.

3. What you are buying

We run two workshops. Each is one day, which we facilitate for your team.

• The Core Values and Proposition Workshop. A day on your core values and your proposition. We find the values your people actually hold, then map the other parts of your proposition.
• The Strategy Map and Roadmap Workshop. One full day in two parts. In the Strategy Map, we work back from your Annapurna Vision to a three-year route and run a pre-mortem on it. In the Roadmap, your Year 1 initiatives go into quarters, and each first-quarter task gets one accountable owner.

Up to 12 people from your business can take part in the Core Values and Proposition Workshop, and up to 8 in the Strategy Map and Roadmap Workshop.

Your team does not have to have done the Scale at Speed course first. The Core Values and Proposition Workshop follows the course’s Module 6 (Proposition), and the Strategy Map and Roadmap Workshop follows its Modules 9 and 12 (Strategy Map and Roadmap). People who have done those modules arrive with the language the day uses.

4. How you book

You can book a workshop in two ways.

• After a scoping call. Book a scoping call on the workshop’s page, at scaleatspeed.com/schedule/proposition or scaleatspeed.com/schedule/strategy-workshops. If the day is right for you, we agree its date on the call. We then send you an invoice or a payment link, with a link to these terms.
• At the checkout. Reserve your day at the workshop’s checkout, and choose its date afterwards on a planning call (section 6).

At the checkout, enter your details; you can check and correct them until you press the pay button. Before you pay, the checkout asks you to tick a box to confirm that you are booking for your business, not as a consumer, and that you accept these terms. If you pay by invoice or payment link instead, paying confirms the same.

The contract is made when your payment goes through. We then email you a confirmation of your booking, with a link to these terms. We keep a record of your order and of the version of these terms that applied, and we will send you both if you ask. The contract is in English. We do not subscribe to any code of conduct.

5. Price and payment

The price is the one shown on the workshop’s page and on its checkout page when you pay, or on the invoice or payment link we send you, in pounds sterling for a business in the UK or the Isle of Man and in US dollars for a business elsewhere. Our prices do not include VAT or any other tax.

If your business is in the UK or the Isle of Man, we add VAT at the rate in force when you pay, now 20 per cent, and we show it before you pay. If your business is anywhere else, we do not add UK VAT, and you account for any tax due in your own country. If we have to charge any other tax, we show it before you pay. Apart from travel and accommodation for a day in person outside London (section 7), the total we show you before you pay is the amount you pay, and there are no other charges.

Give us accurate details when you book: your business’s name, a billing address that is the address of the business that is booking, and its VAT number or other tax ID if it has one. By booking, you confirm that you may book for that business. If the people who will take part are based in a different country from your business, tell us before you pay, because that can change the tax. We may ask for more information where we need it to charge the right tax.

At the checkout, you pay by card or by another method the checkout offers. Our course platform and its payment providers process the payment, and we never see your full card details.

When you pay at the checkout or by payment link, we email you a receipt. If your business is in the UK or the Isle of Man, you also get a VAT invoice: the invoice you paid, if you paid by invoice, or one we send you within 30 days after the day you pay. We use the business name, address and VAT number you give us when you book; if we did not ask for them, email them to us. If you need another kind of invoice, email us and we will send one.

You pay the whole fee in one payment. We do not offer instalments.

A later change to our prices does not affect a booking you have already made.

6. Your date

If you reserved your day at the checkout. After you pay, you book a planning call with us. On the call we agree your date from the dates we offer, all within eight weeks after the planning call. We then confirm the date by email.

If you booked after a scoping call. Your date is the one we agreed on the call. It is confirmed when your payment goes through, and we email you to say so. If we did not agree a date on the call, or the date we agreed has passed by the time you pay, you choose your date on a planning call, as if you had reserved your day at the checkout, and section 8's refund before your date is confirmed applies to you.

Moving your date. You can move your date once, at no charge, if you ask at least 14 days before the day. You then choose a new date from the dates we offer. If you ask later than that, or want to move it a second time, we move it only if we can. Once your date is confirmed, moving it does not bring back the refund in section 8.

7. The day

What we provide. We facilitate the day and give your team the materials for it.

Where. The day runs by video call, on our video-call service, or at your central London venue, as we agree with you before we confirm your date. If you want it in person anywhere else, we add our reasonable travel and accommodation costs at cost, plus VAT on the same basis as the fee. We agree them with you before we confirm your date.

No recording. The day is not recorded, by us or by your team.

Who runs it. We may run the day with facilitators who work for us as contractors. We remain responsible to you for them.

8. Refunds

Before your date is confirmed. We refund the whole fee if you ask before your date is confirmed, including when none of the dates we offer suits you. You do not have to give a reason. If you booked after a scoping call, your date is confirmed when your payment goes through (section 6), so this refund does not apply.

If you do not book your planning call. If you have not booked your planning call within 60 days after you pay, this refund ends, although you can still book the call and choose your date. We remind you by email before then.

After your date is confirmed. We do not refund any part of the fee, including if your team does not take part on the day. You can still move your date once, at no charge, if you ask at least 14 days before it (section 6).

If we cancel. If we have to cancel your day, or cannot run it, you choose between another date and a refund of the whole fee.

How refunds work. Ask by email to [email protected]. We refund to the payment method you used, in the currency you paid in, within 14 days after the day you ask, and we charge no fee for it. Any currency conversion by your bank or card provider is outside our control.

9. The day’s materials and your work

The materials for the day, and everything in them, belong to us or to the people who have allowed us to use them. Booking a workshop gives your business permission to use them in your business, and no other rights. It does not transfer ownership.

• What you may do. Use the materials in your business, and share them with the people who work in or advise your business, for use in your business only. You are responsible for how they use them.
• What you must not do. Apart from that, you must not copy, change, share, publish or sell the materials, or use them to run workshops, training or consulting for anyone outside your business, unless we have agreed to that in writing.
• What your team produces is yours. What your team produces on the day, such as your values, your proposition, your Strategy Map and your Roadmap, is yours to use and share as you wish. The material around it stays ours.

10. Confidentiality

We keep confidential what you and your team tell us about your business, and what your team produces on the day. We share it only with the people and the services that help us run your workshop, and they must keep it confidential too. We share it with anyone else only if you agree, if it is already public or if the law requires us to.

11. Results

We cannot promise any particular result for your business, because results depend on your market, your team, how you act on what the day agrees and things outside anyone’s control. We chair the day, and the decisions your team makes on it are yours. The workshop is not financial, legal, tax or investment advice; for those, speak to a qualified professional.

12. Our responsibility to you

What we never limit. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else the law does not allow us to limit or exclude.

Our limits. Subject to that, we are not liable for loss of profit, revenue, business, contracts, goodwill or anticipated savings, or for any indirect or consequential loss. Our total liability to you under or in connection with this contract, whether in contract, in tort (including negligence) or otherwise, is limited to the fee.

13. Personal data

We use the personal data of the people who book the workshop and take part in it to arrange and run the day, to take payment, to send receipts and invoices, and to keep the records the law requires. Our privacy policy explains what we collect, why, how long we keep it and the rights of the people it is about.

14. Questions and complaints

If you have a question or a complaint, email [email protected] or write to us at our registered office (section 2). We aim to reply within two working days, and we will do our best to put things right. If we cannot resolve a complaint, we will give you our final answer in writing.

15. Changes to these terms

We may update these terms for future bookings. The version in force when you paid applies to your booking. We will not change the terms of a booking you have already made unless the law requires it, and if we have to, we will tell you. Each version is dated at the top of this page, and we will send you the version that applied to your booking if you ask.

16. Other legal points

• Transfer. We may transfer this contract to another business, for example if our business is sold. We will tell you, and your rights under these terms will not be affected. You may transfer it to someone else only with our written agreement.
• Only you and we have rights under this contract. Nobody else can enforce it.
• If a court finds part of these terms unlawful, the rest stays in force.
• If we do not insist on something straight away, we can still insist on it later.

17. Law and courts

These terms are governed by the law of England and Wales, and only the courts of England and Wales can hear a dispute about them.